Conflict management for health and social work professionals
Goal: How to deal professionally with violent or potentially violent situations
Content:
- Communication in crisis
- Dealing with fear and stress
- Coping with your own rage
- Professional de-escalation strategies
- Others in danger – professional intervention
- First Aid for traumatised victims
- User-friendly self-defence techniques
- Everyday objects, defence against them and self-defence using them
Target Group:
between ten and eighteen co-workers
Time:
Introductory Course, one-day seminar
Basics Course, two-day seminar
Professional Course, three-day seminar
Course Leader:
Udo Kumpe, Anti-Violence Trainer, Director of the baKum institute for self-defence
FEAR STARTS IN THE HEAD – COURAGE TOO